Introduction

This one-day course teaches messaging specialists to recover Exchange mailboxes and servers in a variety of disaster scenarios. Students will learn how to perform full and dial-tone recoveries of a mailbox server, as well as repair a mailbox database. They will also learn how to perform a full recovery of Client Access servers, Hub Transport servers, Unified Messaging servers, and Edge Transport servers.

Audience

The audience for this course includes people who have experience with Exchange Server 2007 or previous Exchange Server versions. These people will have experience installing and configuring Exchange Server, configuring recipients and mailboxes, and supporting Exchange Server clients. People beginning this course are expected to have at least three years experience working in the Information Technology field—typically in the areas of network administration or Windows Server administration—and one year of Exchange Server administration experience.

Prerequisites

This course requires that students meet the following prerequisites:

• Working knowledge of malware. Examples include approaches to scanning for viruses (client-based, SMTP-based, Exchange-based); methods that worms use to propagate; and basic concepts of spam, phishing schemes, and unwelcome message content.
• Working knowledge of how PKI is managed in the directory.
• Working knowledge of Windows Server 2003 operating system. For example, how storage is configured, basic backup and restore techniques, and what a client/server application interaction means.
• Working knowledge of network technologies. For example, what TCP/IP and DNS do and how to use them, basic routing concepts (WAN vs. LAN, router vs. switch vs. hub).
• Working knowledge of Active Directory directory service. Examples include how user objects are managed, what is stored in Active Directory partitions, basic architectures (domain, forest, sites, etc.), and how domain controllers are managed. Additionally, site and site connector configuration, schema and configuration partitions, and Global Catalogs.
• Working knowledge of Exchange Server 2007. For example, what the different server roles are, how the different server roles interact, what protocols the server roles use to communicate, what roles the clients connect to, and how to configure messaging recipients and Exchange Server 2007 computers.
• Conceptual understanding of firewalls. For example, how SMTP messages are allowed through a firewall.
• Conceptual understanding of e-mail technologies. For example, that SMTP is a protocol used for e-mail, and the differences between transport protocols and client access protocols (POP, IMAP, SMTP).
• Experience using these tools and applications:
• NT Backup
• NSLookup
• Microsoft Windows Explorer
• Microsoft Management Console (MMC)
• Active Directory Users and Computers
• Active Directory Sites and Services
• Internet Information Services (IIS) Admin
• Microsoft Office Outlook
• Completion of the following equivalent knowledge: Course 5047A: Introduction to Installing and Managing Microsoft Exchange Server 2007.

At Course Completion

After attending this course, students will be able to:

• Recover messaging databases.
• Prepare for and recover from Mailbox server failures.
• Prepare for and recover from non-Mailbox server failures.

Course Outline

Module 1: Recovering Messaging Databases

After completing this module, students will be able to recover messaging databases.

Lab: Recovering Messaging Databases in Exchange Server 2007

• Performing a Storage Group Backup
• Performing a Dial-Tone Recovery
• Repairing a Damaged Database

Module 2: Preparing for and Recovering from Mailbox Server Failures

After completing this module, students will be able to prepare for and recover from Mailbox server failures.

Lab: Preparing for and Recovering from Mailbox Server Failures

• Performing a Mailbox Server Backup
• Recovering a Mailbox Server
• Recovering Mailbox Server Data

Module 3: Preparing for and Recovering from Non-Mailbox Server Failures

After completing this module, students will be able to prepare for and recover from non-Mailbox server failures.

Lab: Preparing for and Recovering from Non-Mailbox Server Failures

• Performing a Non-Mailbox Server Backup
• Restoring a Client Access Server Certificate
• Restoring a Hub Transport Server
• Restoring an Edge Transport Server

Course Materials

The student kit includes a comprehensive workbook and other necessary materials for this class.

Microsoft Software Assurance

What is Software Assurance?

Software Assurance (SA) provides an easy way for Microsoft's Volume Licensing customers to stay current with the latest and most innovative Microsoft products. Under the SA program, customers acquire the right to install any new release of products covered in the agreement during the term of their coverage. Companies can acquire tomorrow's technology at today's prices and have the ability to spread payments annually instead of paying up front. Visit www.microsoft.com/licensing to learn more about Microsoft's licensing programs.

What is the SA Enhancement Offering?

The SA Enhancement Offering is designed to increase customer satisfaction by giving customers more value from Software Assurance and a better Microsoft product experience. The Enhancement Offering contains tools, training, and support as well as additional licensing benefits which meet different customer needs across product segments and across customer segments. The many benefits include:

• Training vouchers redeemable
• Employee Purchase Program
• Home Use Program
• Problem Resolution Support
• TechNet Subscription
• Technology & Tools

What is the Software Assurance (SA) Training Voucher Program?

Qualifying organizations that purchase Software Assurance receive training credits from Microsoft. Each training credit is worth the equivalent of one day of training at Networking Technologies™. Customers can redeem these credits for SA Training Vouchers for select Microsoft courses from «Networking Technologies»™.

How to Get Started?

Contact the individual in your organization responsible for software purchases to verify that you purchased volume licensing with Software Assurance. We can help you activate your benefits and administer the training vouchers. To register for a training contact Education Center «Networking Technologies»™ directly via e-mail edu@tex.kiev.ua