Introduction

This two-day instructor-led course provides students with the knowledge and skills to use a Windows Vista operating system image and application package deployment infrastructure to minimize the downtime at the Windows Vista client. The desktop support technicians can use this infrastructure to improve the support experience in the following scenarios:

• New installations
• Single computer migrations
• Single computer reinstallations

The course also provides guidance on how to install application packages on Windows Vista computers for support scenarios that require application updates or reinstalls.

Prerequisites

Before attending this course, students must

• Be familiar with PC hardware and devices. For example, ability to look into device manager and look for unsupported devices.
• Have basic Windows and Active Directory knowledge. For example, domain user accounts, domain vs. local user accounts, user profiles, and group membership.
• Familiarity with the 2007 Microsoft Office System; specifically Microsoft Word 2007 and Microsoft Excel® 2007.
• Be able to map network file shares. For example, familiar with UNC paths, mapping local resources to server/share.
• Have experience installing applications from media (CD/DVD)
• Have experience working from a command window. For example, authoring and editing batch files
• Be able to burn or creating boot media. For example, ISO.
• Have experience configuring BIOS options. For example, boot order.
• Be familiar with reviewing support logs. Know that there is a chronology, sequential order, severity, etc..

In addition, it is recommended, but not required, that students have completed:

• 5115A: Installing and Configuring the Windows Vista Operating System.
• 5116A: Configuring Windows Vista Mobile Computing and Applications.

Important: This learning product will be most useful to people who intend to use their new skills and knowledge on the job immediately after training.

Course Outline

Module 1: Windows Vista Desktop Deployment Infrastructure

This module explains the components of a Windows Vista deployment infrastructure that uses the Business desktop Deployment (BDD) 2007 Solutions Accelerator.

Lab: Accessing The BDD Tools

• Installing BDD 2007

Module 2: Preparing to Apply Desktop Images

This module explains how to describe the necessary steps required to prepare a computer for Windows Vista image deployment.

Lab: Preparing to Apply Desktop Images

• Reviewing the User State profile and Completing the User State Checklist
• Running USMT to Back up a User State
• Verifying Successful User State Backup

Module 3: Supporting Computers with Desktop Images

This module explains how to apply a Windows Vista operating system image to a target computer.

Lab: Applying Desktop Images

• Booting to the Windows Pre-Installation Environment
• Applying an Image from the Network
• Verifying Desktop Image Deployment

Module 4: Installing Applications

After completing this module, the students will be able to describe the steps required to prepare a Windows Vista computer for applications and application installation packages.

Lab : Preparing to Install an Application Package

• Determining User Requirements
• Configuring Group Policy to Install Microsoft Office Professional 2007

Module 5: Restoring and Validating User State

This module explains how to restore and validate user state on a newly deployed Windows Vista desktop image.

Lab : Restoring and Verifying User State

• Running USMT to Restore a User State
• Verifying Successful User State Restore
• Discussion: Helping Users Adjust to the New Environment

Module 6: Troubleshooting Desktop and Application Installations

This module explains how to troubleshoot issues that are affect the operating system deployment and application package installation.

Lab : Troubleshooting Application Installation

• Troubleshooting Disk Configurations
• Troubleshooting Deployed Application Settings
• Troubleshooting Application File Type Associations

Course Materials

The student kit includes a comprehensive workbook and other necessary materials for this class.

Microsoft Software Assurance

What is Software Assurance?

Software Assurance (SA) provides an easy way for Microsoft's Volume Licensing customers to stay current with the latest and most innovative Microsoft products. Under the SA program, customers acquire the right to install any new release of products covered in the agreement during the term of their coverage. Companies can acquire tomorrow's technology at today's prices and have the ability to spread payments annually instead of paying up front. Visit www.microsoft.com/licensing to learn more about Microsoft's licensing programs.

What is the SA Enhancement Offering?

The SA Enhancement Offering is designed to increase customer satisfaction by giving customers more value from Software Assurance and a better Microsoft product experience. The Enhancement Offering contains tools, training, and support as well as additional licensing benefits which meet different customer needs across product segments and across customer segments. The many benefits include:

• Training vouchers redeemable
• Employee Purchase Program
• Home Use Program
• Problem Resolution Support
• TechNet Subscription
• Technology & Tools

What is the Software Assurance (SA) Training Voucher Program?

Qualifying organizations that purchase Software Assurance receive training credits from Microsoft. Each training credit is worth the equivalent of one day of training at Networking Technologies™. Customers can redeem these credits for SA Training Vouchers for select Microsoft courses from «Networking Technologies»™.

How to Get Started?

Contact the individual in your organization responsible for software purchases to verify that you purchased volume licensing with Software Assurance. We can help you activate your benefits and administer the training vouchers. To register for a training contact Education Center «Networking Technologies»™ directly via e-mail edu@tex.kiev.ua